Common Pain Points Solved By Active IT Solutions
Unreliable IT Services Unresponsive and ineffective IT support can significantly hinder your business operations and growth. With Active IT Solutions, you can avoid frequent downtime, technical glitches, missed deadlines, increased stress among staff, unexpected costs for emergency fixes, and heightened risks of data breaches.
Lack of Proactive Support Without proactive IT management, potential issues can escalate into significant problems. Our 24/7 monitoring and proactive management ensure that potential problems are addressed before they impact your business.
Communication Issues Effective communication with your IT provider is essential. We pride ourselves on clear and prompt communication, ensuring that you're always informed and confident in our services.
Escalating IT Costs Unexpected IT costs can strain your budget. Our tailored solutions and proactive management help control costs and prevent unexpected expenses.
4.1 Minutes
Average Response Time
97%
Resolution On First Contact
12.6 Minutes
Average Resolution Time
Why Choose Active IT Solutions?
Specialization in Small Businesses We tailor our IT services and support specifically for small businesses in Riverside and the Inland Empire, ensuring that you can focus on your core operations without IT disruptions.
Fast Response Times Our quick response times guarantee minimal disruption to your business. We understand the impact of IT issues and are committed to resolving them promptly.
Proactive IT Management We offer 24/7 monitoring of your systems to identify and address potential issues before they become major problems, ensuring smooth and uninterrupted business operations.
Expertise in Diverse Technologies Our team has a deep understanding of the specific IT needs of small businesses, including compliance with industry standards and best practices.
Customized Solutions We provide IT solutions tailored to fit your business goals and challenges, ensuring that our services align with your unique needs.
Advanced Security Measures Our comprehensive security protocols protect your IT infrastructure from threats, ensuring your business data remains secure and confidential.
Our Services
On-Site Computer Repair
Our on-site computer repair services ensure that hardware and software issues are resolved quickly and efficiently at your business location. This minimizes downtime and allows your team to stay productive without the hassle of transporting equipment to an off-site repair facility.
Cybersecurity Services
Our cybersecurity services provide robust protection against cyber threats, safeguarding your business's sensitive data and IT systems. We implement advanced security protocols and continuous monitoring to detect and respond to potential security breaches promptly.
Compliance Services
Active IT Solutions offers compliance services to help your business meet industry regulations and standards. Our expertise ensures that your IT practices align with legal requirements, reducing the risk of non-compliance penalties and enhancing your operational integrity.
Co-Managed IT Services
Our co-managed IT services provide additional support and expertise to your existing IT team, enhancing your overall IT capabilities. This collaborative approach allows your business to handle more complex IT challenges while maintaining control over your IT environment.
VoIP Phone Services
VoIP phone services from Active IT Solutions offer reliable and cost-effective communication solutions for your business. Our VoIP systems provide high-quality voice calls and advanced features that enhance collaboration and connectivity among your team members.
Network Cabling Services
Our network cabling services ensure that your business's network infrastructure is designed and installed for maximum performance and reliability. We provide structured cabling solutions that support your current and future networking needs, ensuring seamless connectivity across your organization.
Service We Count On
Sarah Jebreil
DDS
Reliable and Responsive
Georgina Guizar
Southern California Orthopedic Specialists
Frequently Asked Questions (FAQs)
What are Managed IT Services?
Managed IT Services involve outsourcing the responsibility for maintaining and anticipating the need for a range of processes and functions to improve operations and cut expenses. They allow businesses to focus on their core activities while leaving IT management to experts.
How can Managed IT Services benefit my small business?
Managed IT Services provide your business with proactive monitoring and maintenance, reducing downtime and preventing potential issues. This allows you to focus on your core operations while ensuring your IT infrastructure is reliable and efficient.
What kind of response times can I expect from Active IT Solutions?
We guarantee fast response times to address your IT issues promptly. Our goal is to minimize any disruption to your business operations, ensuring that you receive timely and effective support whenever needed.
How do you ensure the security of our IT infrastructure?
Our cybersecurity services include advanced security protocols, continuous monitoring, and prompt responses to potential threats. We implement robust measures to protect your business data and IT systems from cyber threats.
What industries do you serve with your Managed IT Services?
We serve a variety of industries, focusing primarily on small to medium-sized businesses in Riverside and the Inland Empire. Our services are tailored to meet the specific needs and challenges of each industry we support.