Common Pain Points Solved By Active IT Solutions
- Unreliable IT Services Unresponsive and ineffective IT support can significantly hinder your business operations and growth. With Active IT Solutions, you can avoid frequent downtime, technical glitches, missed deadlines, increased stress among staff, unexpected costs for emergency fixes, and heightened risks of data breaches.
- Lack of Proactive Support Without proactive IT management, potential issues can escalate into significant problems. Our 24/7 monitoring and proactive management ensure that potential problems are addressed before they impact your business.
- Communication Issues Effective communication with your IT provider is essential. We pride ourselves on clear and prompt communication, ensuring that you're always informed and confident in our services.
- Escalating IT Costs Unexpected IT costs can strain your budget. Our tailored solutions and proactive management help control costs and prevent unexpected expenses.
4.1 Minutes
Average Response Time
97%
Resolution On First Contact
12.6 Minutes
Average Resolution Time
Why Choose Active IT Solutions?
Proactive IT Management: We offer 24/7 monitoring of your systems to identify and address potential issues before they become major problems, ensuring smooth and uninterrupted business operations.
Expertise in Diverse Technologies: Our team has a deep understanding of the specific IT needs of small businesses, including compliance with industry standards and best practices.
Customized Solutions: We provide IT solutions tailored to fit your business goals and challenges, ensuring that our services align with your unique needs.
Advanced Security Measures: Our comprehensive security protocols protect your IT infrastructure from threats, ensuring your business data remains secure and confidential.
Our Services
Managed IT services
Cybersecurity Services
Our cybersecurity services provide robust protection against cyber threats, safeguarding your business's sensitive data and IT systems. We implement advanced security protocols and continuous monitoring to detect and respond to potential security breaches promptly.
Compliance Services
Active IT Solutions offers compliance services to help your business meet industry regulations and standards. Our expertise ensures that your IT practices align with legal requirements, reducing the risk of non-compliance penalties and enhancing your operational integrity.
Co-Managed IT Services
Our co-managed IT services provide additional support and expertise to your existing IT team, enhancing your overall IT capabilities. This collaborative approach allows your business to handle more complex IT challenges while maintaining control over your IT environment.
VoIP Phone Services
VoIP phone services from Active IT Solutions offer reliable and cost-effective communication solutions for your business. Our VoIP systems provide high-quality voice calls and advanced features that enhance collaboration and connectivity among your team members.
Network Cabling Services
Our network cabling services ensure that your business's network infrastructure is designed and installed for maximum performance and reliability. We provide structured cabling solutions that support your current and future networking needs, ensuring seamless connectivity across your organization.
Service We Count On
Sarah Jebreil
DDS
Reliable and Responsive
Georgina Guizar
Southern California Orthopedic Specialists
Frequently Asked Questions (FAQs)
What types of computer repair services do you offer?
We provide comprehensive on-site computer repair services, including hardware repairs, software troubleshooting, network configuration, and system optimization. Our goal is to ensure your technology runs smoothly and efficiently.
How quickly can you respond to an on-site repair request?
We guarantee fast response times and aim to address on-site repair requests within the same business day. Our priority is to minimize any disruption to your business operations.
Do you offer preventive maintenance services?
Yes, we offer preventive maintenance services to keep your systems running optimally and to prevent potential issues from arising. Regular maintenance helps avoid unexpected breakdowns and costly emergency repairs.
Can you support both PC and Mac systems?
Absolutely, our technicians are skilled in supporting both PC and Mac systems. We provide comprehensive repair and maintenance services for all types of computer systems used in your business.
What are the benefits of choosing on-site repair over remote support?
On-site repair allows us to address hardware issues and complex problems that cannot be resolved remotely. It provides a more hands-on approach, ensuring thorough diagnostics and repairs, and offers the opportunity to interact directly with your team to understand specific issues better.