Common Pain Points Solved By Active IT Solutions
Unreliable IT Services Unresponsive and ineffective IT support can significantly hinder your business operations and growth. With Active IT Solutions, you can avoid frequent downtime, technical glitches, missed deadlines, increased stress among staff, unexpected costs for emergency fixes, and heightened risks of data breaches.
Lack of Proactive Support Without proactive IT management, potential issues can escalate into significant problems. Our 24/7 monitoring and proactive management ensure that potential problems are addressed before they impact your business.
Communication Issues Effective communication with your IT provider is essential. We pride ourselves on clear and prompt communication, ensuring that you're always informed and confident in our services.
Escalating IT Costs Unexpected IT costs can strain your budget. Our tailored solutions and proactive management help control costs and prevent unexpected expenses.
4.1 Minutes
Average Response Time
97%
Resolution On First Contact
12.6 Minutes
Average Resolution Time
Why Choose Active IT Solutions?
Specialization in Small Businesses We tailor our IT services and support specifically for small businesses in Riverside and the Inland Empire, ensuring that you can focus on your core operations without IT disruptions.
Fast Response Times Our quick response times guarantee minimal disruption to your business. We understand the impact of IT issues and are committed to resolving them promptly.
Proactive IT Management We offer 24/7 monitoring of your systems to identify and address potential issues before they become major problems, ensuring smooth and uninterrupted business operations.
Expertise in Diverse Technologies
Our team has a deep understanding of the specific IT needs of small businesses, including compliance with industry standards and best practices.
Customized Solutions We provide IT solutions tailored to fit your business goals and challenges, ensuring that our services align with your unique needs.
Advanced Security Measures Our comprehensive security protocols protect your IT infrastructure from threats, ensuring your business data remains secure and confidential.
Our Services
On-Site Computer Repair
Our on-site computer repair services ensure that hardware and software issues are resolved quickly and efficiently at your business location. This minimizes downtime and allows your team to stay productive without the hassle of transporting equipment to an off-site repair facility.
Cybersecurity Services
Our cybersecurity services provide robust protection against cyber threats, safeguarding your business's sensitive data and IT systems. We implement advanced security protocols and continuous monitoring to detect and respond to potential security breaches promptly.
Compliance Services
Active IT Solutions offers compliance services to help your business meet industry regulations and standards. Our expertise ensures that your IT practices align with legal requirements, reducing the risk of non-compliance penalties and enhancing your operational integrity.
IT Services for SMBs
We specialize in IT services for small and medium-sized businesses, delivering solutions that fit your unique needs and budget. Our services help SMBs leverage technology to improve efficiency, productivity, and competitiveness in their respective markets.
VoIP Phone Services
VoIP phone services from Active IT Solutions offer reliable and cost-effective communication solutions for your business. Our VoIP systems provide high-quality voice calls and advanced features that enhance collaboration and connectivity among your team members.
Network Cabling Services
Our network cabling services ensure that your business's network infrastructure is designed and installed for maximum performance and reliability. We provide structured cabling solutions that support your current and future networking needs, ensuring seamless connectivity across your organization.
Frequently Asked Questions (FAQs)
What are co-managed IT services?
Co-managed IT services involve partnering with your existing IT team to provide additional expertise, resources, and support. This approach allows your business to leverage the strengths of both internal and external IT professionals, enhancing your overall IT capabilities.
How can co-managed IT services benefit my business?
Co-managed IT services can benefit your business by providing extra support and specialized knowledge that your internal team might lack. This collaboration ensures that complex IT challenges are addressed efficiently, allowing your business to focus on growth and productivity.
Why should I choose Active IT Solutions for co-managed IT services?
Active IT Solutions offers tailored co-managed IT services that complement your existing IT team's skills and capabilities. Our fast response times, proactive management, and deep understanding of small business IT needs ensure that your IT infrastructure is robust and reliable.
What kind of support can I expect from co-managed IT services?
With co-managed IT services, you can expect comprehensive support, including network management, cybersecurity, compliance, and strategic IT planning. Our team works closely with your internal IT staff to ensure seamless integration and effective collaboration.
How do co-managed IT services handle security and compliance?
Our co-managed IT services include advanced security protocols and compliance measures to protect your business data and IT systems. We ensure that all practices align with industry standards and legal requirements, reducing the risk of security breaches and non-compliance penalties.